Privacy Policy

Last updated: March 2024

Information We Collect

We collect information to provide and improve our services:

  • Account Information: Name, email, username when you create an account
  • Profile Data: Creator profiles, bio, avatar images
  • Listing Information: Bot configurations, descriptions, pricing, compatibility details
  • Transaction Data: Purchase history, payment information processed through Razorpay
  • Usage Data: How you interact with our platform, search queries, page views
  • Technical Data: IP address, browser type, device information for security

How We Use Your Information

  • Provide and maintain BotSpot marketplace services
  • Process transactions and facilitate payments via Razorpay
  • Display creator profiles and listings to potential buyers
  • Send transactional emails and account notifications
  • Improve platform features and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

Data Storage and Security

Supabase Integration: We use Supabase as our database provider, storing user data, listings, and transaction records securely.

File Storage: Bot files and user uploads are stored in Supabase Storage with private access controls.

Payment Processing: Razorpay handles payment information securely - we never store credit card details.

Security Measures: We implement industry-standard encryption, regular security audits, and access controls.

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Personalize content and recommendations

You can control cookies through your browser settings.

Data Sharing and Third Parties

We share data only in limited circumstances:

  • Razorpay: Payment processing for transactions
  • Supabase: Database and storage services
  • Creators: Your purchase information with sellers for fulfillment
  • Legal Requirements: When required by law or court order

We never sell your personal information to third parties.

Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Download your data (portability)
  • Opt out of marketing communications
  • Restrict processing of your data

Contact us at support@botspot.store to exercise these rights.

Data Retention

We retain data only as long as necessary:

  • Active Accounts: While you use our services
  • Deleted Accounts: 30 days for recovery, then permanent deletion
  • Transaction Records: 7 years for legal and tax compliance
  • Legal Requirements: As required by applicable law

International Data Transfers

BotSpot operates from India and may transfer data internationally. We ensure appropriate safeguards are in place for cross-border data transfers in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes via email or prominent notice on our platform. Your continued use of BotSpot after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy or to exercise your rights:

Email: support@botspot.store

Platform: BotSpot.store

Governing Law: India